We want to hear from you!

Eliminate Batch ID from Global Search

From an end user point of view there doesn't seem to be any need to search the Batch ID when doing a global search.  Our users are sometimes confused when search results appear to show completely unrelated documents because they've ended up match our job number to a batch ID.

A standard search returns the right results or even clicking one of the correct 'job #" links in the results but people are dumb.  Seems like it just adds confusion where it could be totally avoided.

  • Guest
  • Aug 14 2017
  • Attach files
  • Terry Abrams commented
    September 19, 2017 20:22

    I agree, for Global Search, we see Batch ID as useless.